Feature Story
Hurry! … Kiss Theory Goodbye
Ideas to get you moving Dale Wolf interviews Bob Prosen, author of Kiss Theory Goodbye: Five Proven Ways to Get Extraordinary Results in Any Company, a Best Books 2006 Award for Business Management Book. The Theory A business strategy is king of the mountain, the star of the movie, the General of the Army. It is the stuff that captains...Zen and the Art of Time Management
3 steps to inner harmony — and to get the most bang for your buck by Bill Koch, Associate Editor, PSJ Every morning, my son and I have a ritual that starts the day off on the perfect note. I meditate for 30 minutes. He watches Barney and Friends. We all know that feeling of your mind lurching into...Wandering in the Sales Desert?
How service businesses can convert 15 percent of their leads by Meryl Evans, Editor, Professional Services Journal In the story of Moses and the pharaoh, Moses kept getting in the pharaoh's face to ask him to let the Hebrew slaves go free. It took Moses 10 visits (or plagues) to finally break down the pharaoh, who finally agreed to free...Marketing Strategy
Is a Blog Right for Your Business?
Lemmings are cute but dumb. If you tell them to jump off a cliff, they will. Just like the people who start blogs because everyone else is doing it. Guess what happens after a little while? The blogs die. Blogs may be a happening thing in the world of business, but in order for them to last, they need to...Giving Bad Remote Presentations
Can you recall a presentation (in person or online) that you actualy enjoyed? How often does that happen? Rarely, right? Peter Cohen wrote about his top ten ways to turn off attendees at your remote presentation to help grow the number of boring presentations that attendees will forget. I had a manager who was brilliant, but gave lousy presentations. He...Opportunity Management
Number Two in Gaining Mind Share
Meryl K. Evans Professional Services Journal Effectively using e-mail marketing with B2B audience by Coreen Bailor - DestinationCRM [ Commentary by Meryl K. Evans, Editor ] This article quotes Jupiter Research Study, E-mail Marketing: Assessing Relevance and Use in Reaching Small Businesses, which states that "58 percent of respondents signed up to receive e-mail newsletters. Fifty-four percent completed an...Competitive Intelligence
Meryl K. Evans Professional Services Journal How to track your competitors to uncover hidden secrets by Srikanth Chari - WorkZ [ Commentary by Meryl K. Evans, Editor ] Ever dream of being like James Bond? Here's your chance to do a little spying and do it while at work. The Internet makes it easy to learn what's going on...B2B Sales Leads Success Checklist
Meryl K. Evans Professional Services Journal How you handle the lead makes a difference by Mac McIntosh - Management First [ Commentary by Meryl K. Evans, Editor ] A lead comes in and wants information NOW. What do you do? But wait. Does the lead prefer to get information in the mail? Email? A link to a Web site?...People Management
Working through Language, Time and Cultural Differences
Meryl K. Evans Professional Services Journal Bridge the international communication gaps by Karen N. Johnson - InformIT.com [ Commentary by Meryl K. Evans, Editor ] One hundred percent of my clients are from outside of Texas, where I'm located. Some are located in another country. So being aware of time zone differences is standard for me. The Internet and...Building Positive Attitudes
Meryl K. Evans Professional Services Journal Four positive employee behaviors that lead to guaranteed success by Alan Zimmerman - WorkZ [ Commentary by Meryl K. Evans, Editor ] The author of the article provides numbers to show how negative employees affect the company’s profits. He says that 3M laid off 10 percent of its poorest performing employees, and the...The Michael Scott Effect
Meryl K. Evans Professional Services Journal Avoid comparisons to ‘The Office’s’ icon of moronic management by Kevin Purdy - The Eagle-Tribune [ Commentary by Meryl K. Evans, Editor ] The Office is a funny TV show. If Michael Scott, the manager of the office, was a good manager, the show wouldn’t win as many laughs, but he would win...Personal Leadership
How to Define Purpose and Make It Work
Meryl K. Evans Professional Services Journal Make it work for you and your company by Nikos Mourkogiannis - ChangeThis [ Commentary by Meryl K. Evans, Editor ] This ChangeThis manifesto is deep and inspiring. Save this one for when you want to grab a favorite drink, close off the world so it's nice and quiet, kick off your shoes...Talk Smart, Augment Your Remuneration
Meryl K. Evans Professional Services Journal Start studying vocabulary again by Nadira A. Hira - CNN Money [ Commentary by Meryl K. Evans, Editor ] According to this CNN Money article, research shows that most execs score high on the vocabulary scale. While managers score above average, they don't do as well as the execs. Yet, I've read many...Why Leaders Fail
Meryl K. Evans Professional Services Journal Avoid the small gap between beloved leader and despised failure by Mark Sanborn - Logoworks [ Commentary by Meryl K. Evans, Editor ] Mark Sanborn, author of The Fred Factor, looks at how we’ve seen leaders fall apart. This can’t happen to me, can it? Not when you know Donald Trump went bankrupt,...Previous Dilemma
How do you manage contractors for best results?
Outsourcing certain deliverables is a necessary part of the service delivery business for many companies. And as I am sure you are aware, there is no shortage of companies that claim they can provide you with better service than anyone. Not only do you have to find the right contractor, but also ensure that person or company provides the...Help! I need more time!
Since it’s impossible to add another hour to the 24-hour day, I need an alternative. How can I find time to do all the things I need to complete at work? No doubt, many managers/supervisors deal with this challenge. How have you overcome the "I can’t get everything done" syndrome? — Ed, Manager Summary of Best Advice Received Turn...Am I a Grinch?
At our company, most employees have access to the Internet at their workstations. Ordinarily, I don’t mind a few minutes of Web browsing here and there for the purpose of a mental break or even a little personal business. It’s the same as a quick water cooler conversation. Around the holidays, however, productivity can really drop as employees utilize...Book Review
Metaphorically Selling
by Ann Miller
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